Services
Our business areas
TECBI is synonymous with excellence and innovation in flat glass processing.
We offer a range of services that cover every stage of the production process to meet the needs of companies of all sizes, from small artisan workshops to large industries.
Thanks to our global support network, we are always by our clients' side, wherever they may be.
Machine Installation
A rapid and efficient installation is essential for seamlessly integrating new machinery into your production line.
Our team of experienced technicians handles all phases of the process, from assembly to calibration and commissioning, ensuring that every component is ready to operate at its best.
We also offer customized training programs for operators, ensuring that everyone is equipped to use the equipment optimally from the very start.
Technical support
TECBI provides a technical support service available 24/7 to address any needs or technical issues, thanks to an efficient Help Desk that quickly assigns requests to qualified technicians.
With remote control technology, we can perform detailed diagnostics and intervene directly on your machines, resolving issues, carrying out software updates, or optimizing performance. Our team of engineers can assist you wherever you are, without the need for on-site interventions.
For more complex problems, we can arrange for direct field interventions, minimizing downtime.
Training and development
To fully leverage the capabilities of TECBI machinery, it is essential that operators and technicians are well-trained.
We offer tailored training courses, both on-site and remotely, to ensure your team has the necessary skills to maintain efficiency and optimize production processes.
Additionally, as technology continuously evolves, we organize periodic seminars that allow your technicians to stay updated on the latest innovations and advanced techniques for optimizing the use of the machinery.
After-sales support
Our after-sales support service is designed to ensure maximum customer satisfaction.
TECBI provides specialized technical support, ensuring clients receive:
- Quick and effective technical assistance
- A comprehensive inventory of spare parts for both new and old machines
- Scheduled maintenance to prevent breakdowns and optimize performance
Il nostro team di esperti è sempre pronto a rispondere a qualsiasi richiesta, garantendo interventi tempestivi e soluzioni efficaci.